For the past couple of days I've been enjoying the wonderful city of San Francisco. I'm out here attending the Web 2.0 Conference and Expo. Its Day 2, and so far all of the sessions have been great. To celebrate the Web 2.0 Conference, I've put in a discount code good for $5 off the monthly price of any hosting plans - good for the length of your plan. Use code "web20expo" for the discount.
If anyone is out at the Expo, I hope you're having fun - and maybe we'll run into each other (SF Crawl Anyone?) Send me an email at dave [at] silverrack.com if you want to get together.
We had an outage incident this morning at approximately 8am Mountain time. The outage lasted approximately 1 hour. We apologize for this unplanned outage. Here's what happened - we had a switch that was having problems and needed to be reset. Generally, the reset should've been unnoticeable. However, once reset, it got into a reset cycle and reset itself a few times. It was necessary to power it down and bring it back up to correct the issue.
We sincerely apologize for this. We will review our contingency plans and make necessary improvements in our processes to make sure this type of outage does not occur again.